How can we help you?

I HAVE A QUESTION ABOUT MY PACKAGE

Please contact UPS Customer Service

  • Receive an answer within 4 hours
  • E-mail, phone or live chat
  • Have your UPS tracking number ready

I HAVE A QUESTION ABOUT A UPS PRODUCT OR SERVICE

Please submit your question to the Compass Expert

  • Receive an answer within 24 hours (weekdays)
  • Compass Expert hours: 8-5 p.m., Eastern time, Monday - Friday

For urgent or after-hours requests, please contact UPS Customer Service