Find and eliminate bottlenecks
Mosaic manufacturer Artaic's shipping is complex. Raw materials – glass, stone and porcelain tiles – arrive from manufacturers in India, China and Turkey. Tile samples ship to sales representatives and designers in the United States and around the world. And the completed, ready-to-install mosaics need to get to far-flung hotels, restaurants and residences. The company turned to UPS for ways to improve supply chain processes throughout. One solution was apparent right away: Artaic's primary product line comes from overseas into Florida and then on to Artaic's headquarters in Boston. UPS was able to reroute the shipments directly to Boston, cutting transit times. "We've seen a 25 to 40 percent time-savings in the fulfillment of raw tile," Blake Goodwin says.