When love can't wait – and neither can that package

New product from UPS Capital protects time-sensitive shipments just in time for Valentine's Day.

By Irene Moore, communications director for UPS Capital on 2/1/2014

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If you are a retailer, distributor or manufacturer of Valentine's Day items that are sensitive to temperature fluctuations and time delays during shipping, then consider your options. Minimize broken hearts and sweeten your brand image with UPS Proactive Response™ Secure, a new product from UPS Capital®.

With this highest level of service, while goods are in the UPS network, the UPS Proactive Response team carefully monitors your shipment – 24 hours a day, seven days a week. If a potential risk is identified, and your shipment is in jeopardy of missing the scheduled delivery time, then UPS's dedicated logistics experts take extraordinary actions to deliver the shipment on time, including service recovery procedures that you predefine.

With UPS Proactive Response Secure, UPS will initiate corrective action to make certain the delivery time is met. This can include chartering a plane, contracting with local carriers or even delivering via UPS's courier network. And, if for some reason, the product isn't delivered on time, we will automatically reimburse you for your product's loss or damage up to the value stated in your UPS Proactive Response Secure customer agreement. So, when love is on the line, UPS Proactive Response Secure can come to the rescue. It's the perfect match for many types of time- and temperature-sensitive products, including:

  • Food
  • Flowers
  • Entertainment and travel tickets
  • Luxury goods such as shoes and purses
  • Jewelry
  • Consumer electronics such as phones, tablets or even notebooks
  • And other specialty products

UPS Proactive Response Secure is one sweet way to deliver a Happy Valentine's Day. Read more about this new product.


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