ASK THE EXPERTS

This is a great place to start looking — We have answers to many of the questions, customers ask every day.

Can I ship an electronic cigarette?

ANSWER

It depends. Some electronic cigarette packages contain lithium batteries and/or a flammable liquid. The chemical used in the electronic cigarettes may be classified as a hazardous material (Flammable Liquid) and regulated for transportation. Also, the power source for electronic cigarettes is typically lithium batteries, although most frequently the batteries are the button-cell type, which can be shipped unregulated. For assistance in properly evaluating the ability to ship electronic cigarettes, the shipper should contact the UPS Hazardous Material Support Center at 1-800-554-9964.

Can we ship ammunition?

ANSWER

Ammunition must be shipped separately from packages that contain firearms. Only ammunition suitable for .50-caliber firearms or smaller is allowed. Also, when shipping, it’s important to print “ORM-D” on the package. Ammunition can be shipped only within the 48 contiguous states. Learn more about shipping firearms, handguns and ammunition.

I’ve developed an industrial lubricant that contains acetone and transmission fluid. What are my shipping and labeling requirements for shipping this UPS?

ANSWER

Likely this would be considered a hazardous material and would need to be shipped per the hazmat requirements. Find out more here.

Can I ship a toy (Daisy Red Ryder BB gun) to a United States address?

ANSWER

Typically, firearms can only be shipped when a licensed dealer is involved, but BB guns are the exception. They can be shipped via UPS. Get tips for packaging your shipment at The UPS Store or here.

How can I ship perishable foods by UPS?

ANSWER

If shipping perishable foodstuffs is your business, or you intend it to be, we'd recommend that you consult our professionals at the UPS® Packaging Solutions. But if you're an occasional shipper of seasonal delights to family and friends, you may either consult our packing experts at The UPS Store or follow these guidelines: Deep freeze your product if you can. Package it in an insulated container, with dry ice if necessary. Ship it UPS Next Day Air® Early, UPS Next Day Air® or UPS Next Day Air Saver®. If you're dropping it off at a UPS location, drop it off in the afternoon. Never ship on a Friday unless you’ve specified a Saturday delivery (but note that Next Day Air Saver is not available on Saturdays).

Can I send a gun home?


ANSWER

No, there are strict regulatory laws regarding the transportation of firearms. UPS can only ship firearms involving licensed dealers. Learn more about shipping firearms, handguns and ammunition.