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2014 UPS year-end holiday schedule

Bookmark the peak-season calendar, which reveals key shipping dates for Thanksgiving, Christmas and New Year's.

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THANKSGIVING   
Tuesday, Nov. 25

  • Normal pickup and delivery service. UPS 2nd Day Air® packages picked up today will be delivered Friday, Nov. 28.

Wednesday, Nov. 26  

  • Normal pickup and delivery service. UPS Next Day Air® packages picked up today will be delivered Friday, Nov. 28. UPS 2nd Day Air packages picked up today will be delivered Monday, Dec. 1 (except those processed and labeled for delivery Saturday, Nov. 29). 

Thursday, Nov. 27, Thanksgiving Day  

  • No UPS pickup or delivery service. (UPS Express Critical® service is available for urgent packages. Call 1-800-714-8779.)

Friday, Nov. 28  

  • NEW! Normal pickup and delivery for all service levels (in past years, there was only service for UPS air and international packages*).  

Saturday, Nov. 29  

  • Delivery of UPS Worldwide Express®, UPS Next Day Air and UPS 2nd Day Air packages processed and labeled for Saturday Delivery.
  • Pickup service provided to regular Saturday pickup customers for air and international packages. UPS On-Call Pickup® service is available to all customers.*

CHRISTMAS
Saturday, Dec. 20     

  • Delivery of UPS Worldwide Express, UPS Next Day Air and UPS 2nd Day Air packages processed and labeled for Saturday Delivery.  
  • Pickup service provided to regular Saturday pickup customers for air and international packages, or if prearranged by Friday, Dec. 19. All locations of The UPS Store® will be open.*

Monday, Dec. 22  

  • Normal pickup and delivery service. This is the last day to ship UPS 2nd Day Air packages in time for Christmas (arriving Wednesday, Dec. 24).

Tuesday, Dec. 23  

  • Normal pickup and delivery service. This is the last day to ship UPS Next Day Air packages in time for Christmas (arriving Wednesday, Dec. 24).

Wednesday, Dec. 24, Christmas Eve  

  • Normal delivery of air, international and ground shipments.
  • Pickup service available for air and international shipments if prearranged by Tuesday, Dec. 23. UPS On-Call Pickup service and UPS Drop Boxes are available to all customers for air and international shipments.* No UPS Ground, UPS Standard or 3 Day Select pickups until Friday, Dec. 26. 

Thursday, Dec. 25, Christmas  

  • No UPS pickup or delivery service. (UPS Express Critical service is available for urgent packages. Call 1-800-714-8779.)

Friday, Dec. 26  

  • Delivery of air and international packages.*
  • Normal pickup service (all service levels).

NEW YEAR'S  
Monday, Dec. 29     

  • Normal pickup and delivery service. UPS 2nd Day Air packages picked up today will arrive Wednesday, Dec. 31.

Tuesday, Dec. 30  

  • Normal pickup and delivery service. UPS Next Day Air packages picked up today will arrive Wednesday, Dec. 31. UPS 2nd Day Air packages picked up today will arrive Friday, Jan. 2.  

Wednesday, Dec. 31, 2014, New Year's Eve  

  • Delivery of air and international packages only.*  
  • Pickup service provided to scheduled pickup account customers for air and international shipments if prearranged by Tuesday, Dec. 30. UPS On-Call Pickup service and UPS Drop Boxes are available to all customers for air and international shipments. No UPS Ground, UPS Standard or UPS 3 Day Select pickups until Friday, Jan. 2.

Thursday, Jan. 1, 2015, New Year's Day  

  • No UPS pickup or delivery service. (UPS Express Critical service is available for urgent packages. Call 1-800-714-8779.)  

    *"UPS air and international shipments" references in the schedule above include the following UPS service options: UPS Next Day Air® Early A.M.®, UPS Next Day Air®, UPS Next Day Air Saver®, UPS 2nd Day Air A.M.®, UPS 2nd Day Air®, UPS Worldwide Express Plus®, UPS Worldwide Express®, UPS Worldwide Saver®, UPS Worldwide Expedited® and UPS Worldwide Express Freight®.

    Time-in-transit notes: On UPS holidays – Nov. 27, Dec. 25 and Jan. 1 – there is no movement of any packages tendered to UPS. Also, Dec. 24 and Dec. 31 are considered for the purpose of the UPS Service Guarantee as transit days for “UPS air and international shipments” only.

    Peak-season service guarantees: UPS air and international shipments picked up or delivered within the United States are guaranteed throughout the holiday season. Commitment times for air and international shipments delivered within the United States will be extended by 90 minutes on the following days: Nov. 28, Dec. 18-24, and Dec. 31. The guarantee is suspended for UPS Ground and UPS Standard packages picked up or scheduled for delivery between Dec. 11 and Dec. 24. For further details, visit ups.com for the UPS Tariff/Terms and Conditions.

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    Reader Comments

    Add Your Comment

    Rhoda Daigle November 24, 2014
    The biggest issue I see with regular deliveries on Black Friday will be trying to get through the droves of people who are likely not going to be courteous enough to let someone through with a cart or armful of packages. I'm also hearing that because stores are in a full on sales mode, many will not be accepting packages on that day which means an abundant volume of send again packages and because UPS is moving regular volumes that day with many businesses closed, I fear this decision could potentially do more harm than good.
    Reply
    BigT November 24, 2014
    Quit your complaining, you have a great, gravy job with UPS.
    Reply
    patricia November 10, 2014
    I am used to working the "skeleton crew" on the day after Thanksgiving. Now we don't have the option of working that day and getting paid overtime like we used to.
    Reply
    Bradley November 6, 2014
    Black Friday is not a holiday. It's just the day after Thanksgiving. The fact that UPS if offering full service on a non-holiday is a non-issue in my book. The fact that UPS employees get holiday pay for it doesn't make it a holiday, if that is in fact true. I work for a ups retailer...I don't work weekends, or major, national holidays. I'm off by 7 p.m. every night. I took that job because of the great hours. UPS is awesome to its employees already. Some of you trying to "save Black Friday" should work on Black Thursday...a.k.a. Thanksgiving behind a register like millions will be doing. Breath...it'll be ok at UPS this year and many more to come.
    Reply
    Kristi November 6, 2014
    April, I understand your frustration. However, the choice to make Nov 28th a normal operating day was, i'm sure, a carefully considered option designed to keep the volume flowing. If all of the volume is stopped from Wednesday until the following Monday it makes for extremely heavy workloads placed upon feeder and package car drivers, hub, preload and reload employees as well as management teams. Drivers get slammed with all that volume on Monday making their day much longer, the workload heavier and the risk of accidents and injuries higher. Over 70% of holiday shopping was done online last year and we expect it to be higher this year and each year after. This decision to have a normal operating day the Friday following Thanksgiving makes it the best choice for employees and customers alike.
    Reply
    Erica November 6, 2014
    Firstly, most ups employees aren't part time. Secondly they are getting paid a holiday day Black Friday. It stinks but more than likely every employee won't work.
    Reply
    dweb July 17, 2014
    Love the Shared Google Calendar idea. Just spent time entering everything into our Google Calendar.
    Reply
    Julie Herron July 17, 2014
    There is a long line of people that would be happy and thankful to have April's position.
    Reply
    David Norris July 16, 2014
    Full services on the day after Thanksgiving. I already hear the phones ringing with call ins and No call No shows.
    Reply
    Wilt July 16, 2014
    People choose their jobs most often because they like that type of work. School teachers have different work hours than store clerks, etc. Firemen and emergency workers work on hoildays, It is indeed unfortunate that businesses and others need to ship packages that are in transit over holidays. But that is nature of a company that handles shipments and the employees should know that from the get-go. April needs to accept that fact and make her Thanksgiving dinner plans for a different day when she doesn't have to work.
    Reply
    Jim Brill July 16, 2014
    Jim Casey had the unmistakable ability to adjust the business model with current market trends. Steering the ship means meeting the needs of both customers and consumers to remain a viable choice. Jim would have probably seen this trend earlier and responded even sooner. By the way, peak starts several weeks before Thanksgiving.
    Reply
    April Richer July 16, 2014
    I think it is very disappointing that UPS is offering ALL services on Black Friday, if Jim Casey was alive he would have never agreed to this change. Jim Casey valued his employees which is why he established a relationship with the Teamsters Union, he knew that he could not focus on building UPS to the company it is and manage quality of work place life for his employees. The Thanksgiving weekend is the only time during the "holiday" season that the UPS employees have to enjoy with their families. Peak starts the Monday after Thanksgiving which is a physically and mentally taxing time for employees working double and triple shifts. Most of the UPS employees are part-time which means they have additional jobs. For the 4-5.5 weeks of the holiday season they could be working upwards of 17 hours a day. Given the physical nature of the job and the working conditions (below zero weather and short breaks) employees are taxed and over worked, leaving no time for their families. The instantaneous world that we live in has provided welcomed business to UPS and the employees however it has also given UPS and the public an unreasonable expectation for service. It is unreasonable to expect delivery of an item purchased December 23rd before December 25th. I truly hope UPS will reconsider Black Friday delivery and give the UPS employees a holiday to spend with their families.
    Reply
    Charles Wilkins IV July 16, 2014
    Have you thought about making the UPS Calendar a Shared Google Calendar so it could simply be added to existing Google Calendars?
    Reply