Learn a shortcut or master a new skill with UPS's Step by Step downloadable guides.
Get some extra help or learn new tricks by selecting any of the illustrated Step by Step guides below.
Got a suggestion for a Step by Step? Tell us.UPS WorldShip® Step by Step: Process a multipiece shipment in UPS WorldShip
Several packages going to one destination? Create just one shipment.
Step by Step: Create an international return using UPS WorldShip Follow these simple instructions to create a return label, right from your desktop.
Five ways to get fast answers to your UPS WorldShip questions
When you need help, UPS offers several options to get your questions answered quickly.
Step by Step: Future-date shipping with UPS WorldShip
Prepare a shipment today and set a future pickup date for up to six months from now.
Step by Step: Create a UPS Returns® label using UPS WorldShip
Select one of five service options and print the appropriate label.
Step by Step: Create an air freight shipment in UPS WorldShip
Add special instructions and e-mail notifications when you set up a shipment.
UPS Internet Shipping Step by Step: Select an Outlook address while shipping at My UPS
You can access your Microsoft Outlook Address Book while creating a shipping label.
Step by Step: Create an international return with My UPS
Only UPS offers returns from 98 countries. Here's how to make the most of it.
Step by Step: Order shipping supplies with a Quick List in My UPS
Keep track of your most commonly ordered items.
Step by Step: Manage inbound third-party and freight-collect charges in My UPS
Block unwanted charges or ask to be contacted before accepting them.
Step by Step: Complete a NAFTA Certificate of Origin online
UPS offers online assistance every step of the way.
Step by Step: Reprint a shipping label at ups.com
Even if you've misplaced a label, the information hasn't vanished from My UPS.
UPS CampusShip® Step by Step: Improve security in UPS CampusShip
How to edit your IP filter settings to help prevent access from unauthorized computers.
Step by Step: Invite UPS Internet Shipping users to join your UPS CampusShip system
As a CampusShip Administrator, you can control invitees' access to services and options.
Step by Step: Import address books into UPS CampusShip
Keep all your shipping contacts in one place, without a lot of typing.
Step by Step: Returns Plus with UPS CampusShip
Send your customers a UPS driver with a return label in hand.
All customersStep by Step: How to use UPS Express® Hard Pak Secure
Package electronic media and other small valuables securely and quickly.
Request a UPS Delivery InterceptSM in My UPS
Undo a shipping error before it affects your customers.
Step by Step: Simplify accounts payable with automatic bill payments
Enroll in the UPS Billing Center to set up convenient automatic payments.
Step by Step: Sign up for electronic billing
Save time (and trees) by signing up for UPS PDF Invoice.