UPS currently offers the broadest portfolio of returns options in the industry, and we continue to innovate to create value for retailers and consumers. Now UPS is piloting a new service that will make returns easier and more convenient for your customers. With
UPS Returns® Flexible Access, your customers can conveniently tender their packages at thousands of UPS and U.S. Postal Service locations, including a local post office or mailbox.
For companies interested in providing a streamlined returns process, UPS Returns Flexible Access can help your customers make their returns with less hassle. You get the reliability and visibility of shipping with UPS, now with fewer customer inquiries, leading to improved customer satisfaction and more repeat business.
UPS Returns Flexible Access is only available to select test customers at this time.
Tell me more about UPS Returns Flexible Access.
To request that UPS contact you when UPS Returns Flexible Access becomes available,
send an e-mail. Include your name, title, address, phone number and UPS account number. Please note the approximate number of returns your company has per day and indicate whether you currently offer your customers a prepaid returns program.
Learn more about the full portfolio of UPS Returns services.
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