UPS year-end holiday service center

Hello to the poster who wanted to know if UPS 3rd Day select & 2nd Day Air guarantees are honored in December.

Commitment times for 2nd Day Air will be extended by 90 minutes on the following days: Nov. 25, Dec. 19-24 and Dec. 31. UPS 3-Day Select packages will continue to be delivered by end of day on the commmitted delivery day.

Hope that helps.

Happy holidays, the Compass guy.

Hi to the auto repair person. Not sure what might be happening here. If you would like to click "Ask a Question" at the top of this page and send me your e-mail address and the tracking number, I'll ask our Customer Service people to look into it. Your business relies on timely deliveries, and that's exactly what we want to provide for you. Best - the Compass guy.

I run a auto repair business. While waiting for a part to make a customers car run, I kept checking the tracking #. Then I called and they said it was on the truck to be delievered. then I found out it was on a truck to the USPS to be delievered under Ups contract. I can't do business like this! 4 day deliver turned into 8 days!

Big Thanks to UPS when it comes to holiday shipping. Our wholesale t-shirt company literally couldn't do it without you. Jordan - The Adair Group www.theadairgroup.com

GOOD TO KNOW THE LATEST I CAN SHIP UPS FOR GUARANTEED CHRISTMAS DELIVERY. THANKS.

looking everywhere if UPS 3rd Day select & 2nd Day Air guarantees are honored in December. Can't find anything except when you are picking up. Are they going to guarantee 2nd & 3rd Day up to Christmas. I need to tell my customers.

To Anonymous on 11/2/2011 7:07:47 AM, Compass guy here. I hesitate to give you a last shipping date for ground packages simply because some will reach their destinations in one business day and others can take up to nine business days, depending on origin and destination.

If it helps, however, I can say that the longest time in transit for ground packages means that shipping by December 13th should see packages delivered on time for Christmas.

Of course, the delivery guarantee is suspended for the holiday period, but this recommendation should see the vast majority of Christmas packages reaching their destinations in good time. Hope that helps.

Best regards, Jerry

Hi folks. To the poster from 10/18/2011 2:52:43 PM, the Outlook calendar is now available. Look for the seventh bullet point, above. Sorry for the delay!

And to the poster from 11/9 at 1:03PM, you are very kind. Thank you. I assume that you are my Mom but if not, even kinder thanks to you! :)

Best to everyone, the Compass guy.

Jerry-- You are the best reading I have seen and great effort on answering silly questions with grace! Too bad there is a Mrs. Jerry!

When will the 2012 Holiday schedule and Calendars be available. Times-a-wasting.

From the Compass team: UPS Ground deliveries depend on distance. So, you will want to check ups.com/ctc (Time and Cost Calculator). For example, if you are shipping from Philadelphia, a UPS Ground package to Stamford, Conn., takes just one day, whereas a package bound for L.A. would take four days.

Well thanks for the schedule, now where can I find the last for guaranteed ground shipping by Christmas? Or at the very least a recommended date? Thank you.

Still waiting for the Google/Outlook Calendar download. Did I miss it?

But we do! We do! You'll find a link to the holiday schedule at the first bullet point in the article, above. Best - the Compass guy.

How can we plan ahead if you don't post your schedule for the Holidays?

Hey, Anon. We don't have that link up yet. Stand by! Best - Compass guy.

Hey Compass Guy - what is the link to the Outlook calendar file for the 2011 Year-End Holiday Schedule?

Thank you for the 'End of the Year" UPS holiday schedule. Always enjoy, and find very useful th Wold Holiday information as well, helps with the overseas customers. -Kathleen

Compass guy here again. For Google users, our year-end holiday schedule download will work in Google Calendar as well as MS Outlook. Best - Jerry

Hi commenters, this is the Compass guy. Because many customers have asked for it, we'll be releasing an Outlook calendar file later in the year. This will provide all of the last shipping-out dates for packages to reach their destinations before Dec. 25. We're also looking into the possibility of providing the same information in another format. We won't, however, be offering a Google calendar file this year because of lack of demand. Best - Jerry

It would be convenient if this were an ICS file for uploading into an electronic calendar.

This is nice to know, but where can I find a schedule of cut-off dates for shipping OUT around the holidays, (so packages arrive before the holiday)?

This is nice to know, but where can I find a schedule of cut-off dates for shipping OUT around the holidays???

Hi, Anon. Compass guy here. I've got to tell you that we are consistently in awe of what our drivers achieve every day. These women and men are fit, smart, can think on their feet and problem-solve like no others. One day a few years ago, I donned the "browns" and spent a day with a driver on a ride-along. I was completely exhausted when I finally got home -- and that was splitting the driver's regular workload between two of us. I never underestimate our "industrial athletes." They're the best in the business.

Probably not a teamster and has to work for a living.

Also, to go along with Compass Guy.. It is normal for businesses to recognize holidays that fall on a Sunday on the following Monday. As far as I am concerned most businesses will be closed those days as well..

To the poster who's having trouble downloading our PDFs -- we find this works just fine. If you're still having trouble, Ask the UPS Expert for help, and he'll (in other words, I'll)send you something. Best - Jerry P.S. You can find the expert here: http://bit.ly/iIDv8g

Compass guy here again. Loved the comment from the Anonymous poster who wrote: "Dec 26th and Jan 2? NO Pick up or regular Deliver? WOW. Most everyone I know will be back at work. Christmas is on a Sunday and your off on Monday? WOW." Here's my take on it: We don't call our drivers "industrial athletes" for nothing. During the busiest day of the five-day "Peak Week," last year, UPS delivered 278 packages every second, that's 24 million packages a day worldwide. If anyone deserves a break, it's these men and women -- and the team that stands behind them. And you're working on December 26th and January 2? All I can say is that I'm sorry, and -- wow. I'm glad I work with UPS! Thanks for such a fun question. Best - Jerry

Hi there. Jerry the Compass fellah here. I agree that in July we're still quite distant from the holidays and boy I'm glad about that. I've not even thought about what I should get for Mrs. Jerry for a gift. But here's the deal: There are many businesses out there that close on the days that UPS doesn't pick up and deliver. And we want to give those businesses as much time as we can to plan for the holidays. That's all. meantime, enjoy the summer! Best - Jerry

Hello...It's July, a little early to send out the Christmas schedule, don't you think??

I tried downloading the pdf version of the calendar using two different browsers, but could not get the file to load properly.

While your at it how about Google Calendar.

The Compass guy here. Outlook, huh? That's not a bad idea. Let me look into it and I'll post back here. All good wishes - Jerry

It would be helpful if this calendar was able to be imported into Outlook.

Dec 26th and Jan 2 ? NO Pick up or regular Deliver? WOW. Most everyone I know will be back at work. Christmas is on a Sunday and your off on Monday? WOW.

It would be very helpful to list specifically what services (GROUND) are not delivered or picked up on specific days. Ex. New Years Day.

Why are there separate calendars for each of your services (package, freight, LTL...). FedEx puts everything on one calendar and makes it easy for the customer. Just a suggestion.

Could you please show the holiday calendar on a web page? I'd like to bookmarkk it and view it from my iPhone.

This is all well and good, but where are the freight schedules, or are they the same as the package shedule?

Love the video highlighted at the end of this story.