UPS WorldShip
® 2009 (v. 11.0) makes your shipping tasks simpler and more efficient than ever.
Do you have questions for UPS? Send them to the UPS Expert. (Please note that the UPS Expert cannot answer questions about packages in transit, claims, etc. Please visit our
support section for package help.)
Q. How do I add a handling charge to UPS rates that I pass along to customers?
A. With WorldShip 2009, you can easily add a handling charge to your rates so you will be compensated for those costs. You can also apply separate air and ground fuel surcharges, and residential and large package surcharges. In WorldShip, simply go to
Tools and select
Cost Center Calculator to customize your charges.
Q. Recently, an important shipment to Canada was delayed because of a problem with the address. What can be done to prevent this in the future?
A. UPS recommends that all Ship To addresses be classified as either residential or commercial to avoid address corrections. With WorldShip 2009, in addition to addresses in the United States and Puerto Rico, you can now classify Canadian addresses, too. Here’s how:
1. On the
Tools menu, select
System Preferences Editor.
2. Select the
Miscellaneous tab.
3. Under
Classify Ship To Address, select the Residential or Commercial check box.
4. Select
Apply.
5. Select
OK to close the System Preferences Editor.
Q. I’m still using an older version of WorldShip. How do I upgrade?
A. If you are using WorldShip v. 9.0 or 10.0 and haven’t received your CD with WorldShip v. 11.0 for 2009, you can
download it now. However, if you are still using WorldShip v. 8.0 or older, you’ll need to contact your UPS representative for assistance.
Learn more about UPS WorldShip®.
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